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Privacy Policy


('We') at Pakadekha.com are committed to protecting and respecting your privacy. Pakadekha.com  is an online matrimonial portal, especially to provide for Bengali matrimonial alliance services.
 
This Policy (together with our 
Terms of Use and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. By ticking the acceptance box while registering and signing up to use our Services, and by your continued use of the Services, you agree to bound by this Policy as updated from time to time. We refer to our sites and apps as, collectively, the “Services” within this Policy.


1. WHAT INFORMATION WE COLLECT ABOUT YOU

We may collect and process different types of information about you. Some of this data is considered to be Personal Data (that means you can be identified by it including Sensitive Personal Data) and Anonymous Data (that is data that you cannot be identified from). 

(a) Information we collect when you sign up to our Services:

We will collect your personal details including but not limited to your real name, user name, address, telephone, email address, date of birth, race, religion, sexual orientation and any other information you submit when you create a profile and sign up to our Services

(b) Data we collect/you upload from your activity across our Services:

When you use our Services to search for other users, explore our Services, or interact with other users, we will gather data related to these activities including, any information you populate your profile with including photographs (see also – Important Notice about how we use your photos); Any messages that you send or receive through our sites; A record of your activity including winks, block lists and search histories for example is also stored by us;

(c) Information we collect from other social networks that you use:

Some of our Services have / may have the ability to link your use of the Services to other social networks you might have access to. If you have an account with another social network e.g. Facebook, etc. you can share the data you have on our site with that network. To enhance your experience and create a personalised service we may ask you to login to your Facebook account. By doing so you grant us access to your information stored on your Facebook profile including without limitation your personal information, photographs, videos, interests and locations. When you login to the other network or install our app, we will receive the basic information from you including but not limited to your name, photos, gender, networks, user ID, friends list and any other information you make public and your email address. If you have logged into other social networks and linked them to any of our profiles you grant permission for us to post updates, including location information, on your behalf therefore please exercise caution.
 
(d) Information we collect about your location:

We can collect location data from your computer device. We can track your IP address if you are using a computer to access the Services. We may also use your location data to research our own Services, develop new products and improve our Services, including using third parties to help us either provide the Services to you or develop new ones, and target advertising to suit your user experience.


2. HOW WE USE YOUR INFORMATION 

We process data we collect from you for the following core purposes:
 
► To administer your user account with us (including notifying you of any compatible matches, tips, announcements, updates, e-matches, special offers or services, should you consent to this);
► To help us improve the structure, layout and usability of the Services;
► To allow you to participate in any interactive features of the Services (including the features that require the mobile phone number);
► To help personalise your repeat visits to and usage of the Services (by saved searches);
► To notify you of any compatible matches or any matches who are near your location;
► To provide you with information on products or services or news and offers that you request from us (see below under 'Marketing' for more information);
► To answer any questions you may raise or respond to any comments you may send to us;
► To notify you about changes to our service or the functionality of the Site;
► To carry out market analysis and research;
► To ensure that you are complying with the terms and conditions of use and to comply with our statutory and regulatory obligations.

 
3. CREATION OF PROFILES IN OUR SITE

When you sign up to any our Services we will send you an email shortly afterwards advising that we have created your profile on our Sites to enhance your chance of finding a suitable match.


4. REVIEWING AND CHANGING YOUR PERSONALLY IDENTIFIABLE INFORMATION 

Once you register, you will be able to review and change much of your personally identifiable information at pakadekha.com including: 


♦ Your city, state, zip code, country 
♦ Your password 
♦ Your profile 

Please promptly update your information if it changes by logging in to your account and following the screen prompts. We strongly urge you to periodically change your password to help reduce the risk of unauthorized access to your account information.

 

 5. WHEN WE DISCLOSE YOUR INFORMATION TO THIRD PARTIES AND WHY?

We may be required by law e.g. through potential or actual litigation, court order, public or governmental authorities, or rules and regulations within or out with your country of residence to disclose all or part of your information to third parties. We share your personal information with third party service providers in order to provide the Services to you including third parties who assist us with information processing, fulfilment of your subscription order, managing and hosting data, conducting consumer research or satisfaction surveys, as and when applicable.
 
These disclosures relate to providing our Services, improving our Services and delivering targeted advertising to you. We do not provide your contact details to third parties for direct marketing by them to you without your express consent, which will be obtained from you at sign up process if you elect to provide this consent. As we continue to develop our business, we might sell or buy assets. In such transactions, the information we have collected about you will generally be one of the transferred business assets.
Also in the unlikely event that if our Site / the Organisation is purchased by others your information will also be passed on being one of the transferred assets. We may share information about you with: other companies in the same corporate group as us, a buyer or prospective buyer of our business, our professional advisers, such as our lawyers, where it is necessary for them to advise us. Other persons, if we are under a duty to disclose or share your information in order to comply with any legal obligation.
 

6. MARKETING

(a) When we market to you directly about our products and services

We may share your information with Group Companies to develop and deliver targeted advertising to you of our Group Companies’ products and services, or to help us to prepare marketing reports. We may send you information about our Group Companies’ products and services, news and offers, and selected third party products and services that we think may be of interest to you. We may do this by contacting you through your email address or mobile phone number that you have provided. Any communication received from us, as consented to by you, will clearly state that it is being sent by us.
 
Further, we may send periodic informational updates to our members via email. Also, we may send e-mail advertisements to those who opted in to receive such advertisements.

Users who no longer wish to receive our updates and communications may opt-out of receiving these communications by clicking on the "unsubscribe" link in the email.  
 

(b) When third parties market to you (Our “third party Partner Services”) 

If you have consented to receive marketing communications from third parties during our sign up process, referred to as Third Party Services, your data may be passed on to such third parties as we enter into data sharing agreements with, from time to time, for marketing and analytical reporting purposes. We cannot be held liable for the content of the third party’s communications or products/services they are promoting. Please be advised that you will have to contact the individual third parties who have been marketing to you if you wish to stop receiving their communications directly.


7. HOW LONG YOUR DATA SHALL BE STORED AND PROTECTED?

Generally speaking, we only store data for as long as it is necessary to our Services to you and others, with information typically being held until you cancel your membership. 
 
For data storage purposes however our users are considered as either being: 

 
(a) Active Users; this means you regularly log on to our Services and use the Services in any way;
(b) Inactive Users: this means that you have not cancelled your account but you haven’t logged in for 3 months, or conducted any activity on our Services in that time;
(c) Cancelled: this means that you have followed our cancellation process and actively cancelled your membership.

(a) Active Users

If you are an Active User we will store your data until you cancel your account.


(b) Inactive Users

If you are an Inactive User, you should be aware that we will continue to store your data until you cancel you account, including continue to market to you if you have consented to marketing. Just because you haven’t logged on for a few months, we hope you will return to use the Services regularly and we want your information to be there for your convenience so you should be aware that you will still appear in our search results for other users, and your profile will remain visible. The responsibility to change your preferences or cancel your account lies with you.


(c) Cancelled Users

If you are a Cancelled User, we will delete all of your data 6 months after the date of cancellation. It is important that we retain your data for this short period after cancellation to ensure that we can answer any payment or other account related queries, or provide information to third parties in line with our disclosure provisions outlined in this policy e.g. assisting any investigations etc. Even after you remove information from your profile or delete your account, copies of that information may still be viewable and/or accessed on the Internet to the extent such information has been previously shared with others, or copied or stored by other users or to the extent such information has been shared with search engines. We cannot control this, nor do we accept any liability for this. If you have given third party applications or websites access to your personal information they may retain such information to the extent permitted under their terms of service or privacy policies.

(d) Storage of activity data

Whilst we retain your Personal Data, Sensitive Personal Data and Anonymous Data as outlined at (a) to (c) above, there are some features of our Services that we store data in respect of, for different periods of time. For example, messages are only stored for 30 days and stands automatically deleted unless saved.
 
 
8. KEEPING YOUR DATA SECURE

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Site; any transmission is at your own risk. Once we have received your information, we will use procedures and security features to try to prevent unauthorised access. You have chosen your own password which enables you to gain access to certain parts of the Site and you are responsible for keeping the password confidential. We ask you not to share a password or user login details with anyone.
 

9.  CONTROL OF YOUR PASSWORD

 You may not disclose your password to any third parties or share it with any third parties. If, despite the foregoing, you lose control of your password, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password.  Pakadekha.com shall in no way be responsible for violation or invasion of your privacy in this regard.


10. OUR COOKIE POLICY

To enhance your experience at Pakadekha.com, we use a feature on your Internet browser called a "cookie". Cookies are small files that your Web browser places on your computer’s hard drive.  Some of our business partners use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies, once we have given permission for them to set cookies for advertising.

We use cookies for remembering user names and passwords and preferences, tracking click streams, and for load balancing. Because of our use of cookies, we can deliver faster service, consistent, updated results, and a more personalised  Web Site experience. You have the option of setting your browser to reject cookies. However, doing this will hinder performance and negatively impact your experience on our Web Site. 
 
 
11. OUR RIGHTS TO AMEND THIS POLICY

We keep our Privacy Policy under regular review and will post any changes to it on this page. We encourage you to regularly review our Privacy Policy to make sure you are always aware of what information we collect, how we use it and under what circumstances, if any, we may share it with other parties. We may also contact you from time to time to advise of any changes if we feel such notification is necessary depending on the extent of the changes.
 
 
12.  LINKS TO OTHER THIRD PARTY WEBSITES 

Our websites, apps, and promotional materials, may, from time to time, contain links to and from the websites of our third party networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
 

13. ADDITIONAL PRIVACY PROTECTIONS FOR CHILDREN USING THE INTERNET

We do not solicit or target persons younger than legal age, as mentioned in our Terms and Conditions, for collection of information online. By submitting information to us you represent that you are of legal age as required.

 
 14. YOUR USE OF OTHER USERS' INFORMATION

You may not use other user's information for commercial purposes, to spam, to harass, or to make unlawful threats. Pakadekha.com reserves the right to terminate those accounts, who misuse other user's information or who otherwise violate the Pakadekha.com’s Terms of Use.
 
 
15. PAYMENT
 
Payment is not compulsory to access the website. One can even access our site as a Guest Member. However, guest members have limitations on availing some features and benefits which otherwise is available to paid subscribers.
 
 
16. CONTACTS
 
The Pakadekha.com team may contact you from time to time to apprise you on various features and functionalities of the website. They may contact you for either "Service" or "Sales" through a variety of mediums like Email, SMS, MMS, Voice IVR, USSD, WAP messages, Telephonic Calls etc. The calls made to you will be from a regular Mobile or Landline number which is not of the "140" series.
 
 
17. QUESTIONS

If you have any questions about this Privacy Policy then please contact us at info@pakadekha.com

 
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